This is great. Tonight on CNBC’s Mad Money, Jim Cramer summarizes an interesting portfolio of stock picks by Danny Meyer, a successful restauranteur (e.g. Shake Shack). The Danny Meyer Hospitality Index (DMHI) performed 257% today whereas the S&P did 65%. These stocks represent companies who focus on “hospitality”, delivering a great product while creating an exceptional customer experience. This immediately directed my thoughts towards a previous post I wrote about a new book talking exactly about this. What will dominate the business environment and capture the share of customer’s brand loyalty are those companies investing in the overall experience in doing business with them. Moving from hunting/foraging, to agriculture, to manufacuring, to service, and now experiencing, is what will ultimately seperate the wheat from the chaff in the future of business. The picks include 17 stocks, Apple, Amazon, WholeFoods, and others. They all reported positive gains except for Dreamworks. I think this can be attributed to the flop of “John Carter” and Disney’s current branding crisis, but I’ll save that topic for another day. See the clip below:
Courtesy of CNBC.com
Leave a Reply